Support

To help ensure we support you in the quickest way possible, please direct your request to the the support desk which matches the 'route' your school subscribes to Parents Booking from the options below.

Netmedia Ltd

If you purchase Parents Booking 'diretcly' from its manufaturers (Netmedia Ltd), then please use Netmedia's support desk, which is operated by a ticketing system that will reply to your query ASAP, here: https://pebs.freshdesk.com

There are also help articles and guides available from the above link.

You can also email: support@parents-booking.com, which will also create a support ticket.

Firefly Learning

If you use Parents Booking through Firefly Learning, please contact Firefly's support desk, a support ticketing system, here: https://community.fireflylearning.com/s/

Email: support@fireflylearning.com

Groupcall Messenger / Teachers2Parents

If your school uses Parents Booking through Teachers2Parents or Groupcall Messenger, please use Community Brands' support desk, a support ticketing system, here: https://www.communitybrands.uk/contact-support/

Email: support@groupcall.com